★ = must get · ⚑ DEALBREAKER = no go-live without it · answers autosave on this phone
9 · The Close
Ask for the verbal yes on the 30-day pilot, then get these in writing. A text thread counts.
26. What counts as "recovered": invoices past due on day 1 of the pilot that get paid within the 30 days. Agreed?
Without this, the case-study number is up for debate.
Before you leave